Introduction
Kalo Travel ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kalotravel.com, use our services, or purchase our travel packages. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
Information We Collect
Personal DataWhen you visit our website, register, book a travel package, or contact us, we may collect the following personal information:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
- Passport details (for international travel)
Non-Personal Data We may also collect non-personal information about you, such as:
- Browser type
- IP address
- Pages you visit on our site
- Time and date of your visit
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website and services
- Process your bookings and payments
- Communicate with you regarding your bookings and provide customer support
- Send you updates, promotional materials, and other information related to our services
- Improve our website, products, and services
- Detect, prevent, and address technical issues
Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processors and travel partners.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe
